Refund policy
Refund & Return Policy – Bhagyam Oils
Welcome to Bhagyam Oils
At Bhagyam Oils, we are committed to delivering fresh and high-quality edible oils. If you are not completely satisfied with your purchase, we offer a simple 3-day return and refund policy under the conditions mentioned below.
Return Eligibility
Customers may request a return or refund within 3 days of delivery if:
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The product received is damaged or leaked during delivery
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Wrong product was delivered
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Product quality issue is found upon opening
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Item received is expired or unfit for use
Conditions for Return
To be eligible for a return:
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The product must be returned within 3 days from the date of delivery
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The item should be in its original packaging
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The bottle/container should not be excessively used or tampered with
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Proof of purchase/order ID is required
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Unboxing photos or videos may be requested for damaged or wrong products
Non-Returnable Items
Returns or refunds will not be accepted for:
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Products returned after 3 days of delivery
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Items damaged due to improper storage by the customer
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Products with normal natural variations in color, aroma, or texture, as they are common in traditional wood-pressed oils
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Orders where a major portion of the product has already been consumed
Refund Process
Once the returned product is received and inspected:
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Approved refunds will be processed within 5–7 business days
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Refund amount will be credited to the original payment method or bank account provided by the customer
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In case of Cash on Delivery (COD) orders, customers may be asked to share bank account details for refund processing
Return Shipping
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If the issue is due to our mistake (damaged, defective, or wrong item), return shipping charges will be borne by Bhagyam Oils
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For other approved returns, shipping charges may be deducted from the refund amount
Contact Us
For return or refund requests, contact us with your order details:
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Email: bhagyamoils.in@gmail.com
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Phone/WhatsApp: +91-9894116432
We value your trust and strive to provide the best quality traditional oils with customer satisfaction.