Terms of service

Terms of Service – Bhagyam Oils

Welcome to Bhagyam Oils. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing any order.

1. General

Bhagyam Oils is engaged in the sale of traditional edible oils including coconut oil, sesame oil, and groundnut oil. By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Products & Pricing

  • All products displayed on the website are subject to availability

  • We strive to provide accurate product descriptions, images, and pricing

  • Minor variations in color, aroma, texture, or taste may occur naturally in wood-pressed oils

  • Prices are subject to change without prior notice

3. Orders

  • Once an order is placed, you will receive an order confirmation

  • Bhagyam Oils reserves the right to cancel or refuse any order due to product unavailability, pricing errors, suspicious activity, or other unforeseen reasons

  • In case of cancellation after payment, the amount will be refunded to the original payment method

4. Shipping & Delivery

  • Delivery timelines may vary depending on location and courier availability

  • Delays caused by courier services, weather conditions, strikes, or unforeseen circumstances are beyond our direct control

  • Customers are responsible for providing accurate delivery details

5. Return & Refund

Returns and refunds are governed by our Refund Policy. Customers may request returns within 3 days of delivery subject to eligibility conditions.

6. User Responsibilities

By using our website, you agree:

  • Not to misuse the website or engage in fraudulent activities

  • Not to attempt unauthorized access to our systems

  • To provide accurate personal and payment information

  • Not to use the website for any unlawful purpose

7. Intellectual Property

All content on this website including logo, brand name, images, text, graphics, and product content belongs to Bhagyam Oils and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

Bhagyam Oils shall not be held liable for:

  • Any indirect or incidental damages arising from the use of our products or website

  • Allergic reactions or health issues caused due to individual sensitivities

  • Delivery delays caused by third-party logistics providers

Customers are advised to check ingredients and suitability before use.

9. Privacy

Customer information submitted on our website is handled securely and used only for order processing, support, and communication purposes. We do not sell customer data to third parties.

10. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India. Any disputes arising shall fall under the jurisdiction of the appropriate courts in India.

11. Contact Information

For any questions regarding these Terms of Service:

  • Email: bhagyamoils.in@gmail.com

  • Phone/WhatsApp: +91-9894116432